FAQ

Do you charge for shipping?

No. Every order placed with Meiago includes free standard shipping within the United States.

There are no minimum order requirements and no hidden handling or processing fees.

How long does delivery take?

Orders are generally processed and shipped within 1–4 business days (Monday–Friday).

After dispatch, delivery usually takes 4–10 business days, depending on your location and the shipping carrier.

In most cases, customers receive their orders within 5–14 business days from the date of purchase.

Please note that shipping times may occasionally be extended during busy periods, holidays, severe weather, or carrier-related delays.

What is your return policy?

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return, items must:

• Be unused and unworn
• Be returned in their original condition
• Include original packaging, tags, and accessories where applicable

For complete details, please refer to our Return Policy page.

Which payment options do you accept?

We accept a variety of secure payment methods, including:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay

All payments are processed through trusted and secure payment systems.

Is shopping on Meiago safe?

Yes. Your privacy and security are important to us.

We protect customer information through:

• SSL-encrypted connections
• Secure payment processing providers
• Industry-standard security measures

We do not store your full payment details on our servers.

Will I receive tracking information?

Yes.

As soon as your order is shipped, we will send a confirmation email containing your tracking number.

You can use this information to follow the progress of your shipment at any time.

How can I contact customer support?

If you have questions about a product, order, delivery, or return, our support team is ready to assist.

Email: contact@meiago.com

We aim to respond to all inquiries within 24 business hours (Monday–Friday).

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