Privacy policy

Last Updated: June 5, 2026

At Meiago ("Meiago," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, purchase products, contact our support team, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information collected automatically through your use of our website.

Information You Provide

When placing an order, creating an account, subscribing to marketing communications, or contacting us, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment information
• Account credentials
• Customer service communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Referral source
• Pages visited
• Time spent on pages
• Purchase behavior

This information helps us improve website performance and enhance the customer experience.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences
• Maintain shopping cart functionality
• Improve website performance
• Analyze website traffic
• Personalize content
• Measure advertising effectiveness

You may disable cookies through your browser settings; however, some website functions may not operate properly if cookies are disabled.

How We Use Your Information

We may use personal information for the following purposes:

Order Processing

To process orders, verify payments, ship products, manage returns, and provide customer support.

Customer Communication

To communicate regarding:

• Orders
• Shipping updates
• Account information
• Customer service requests
• Policy updates

Marketing

With your consent where required by law, we may send promotional emails, special offers, new product announcements, and marketing communications.

You may unsubscribe from marketing emails at any time.

Website Improvement

We analyze website activity and customer behavior to improve our products, services, website functionality, and user experience.

Fraud Prevention and Security

We use information to detect and prevent fraud, unauthorized transactions, abuse, security incidents, and illegal activity.

Legal Compliance

We may process information as necessary to comply with applicable laws, regulations, court orders, governmental requests, or legal obligations.

Payment Information

Payments are processed through trusted third-party payment providers.

We do not store complete credit card information on our servers. Payment processors handle sensitive payment data using industry-standard security measures.

Sharing of Information

We do not sell personal information to third parties.

However, we may share information with trusted service providers when necessary to operate our business.

These providers may include:

• Payment processors
• Shipping carriers
• Fraud prevention services
• Website hosting providers
• Customer support platforms
• Marketing service providers
• Analytics providers

These third parties are only permitted to use information as necessary to perform services on our behalf.

Shipping Providers

To fulfill orders, we may share your name, address, email address, and phone number with shipping carriers and logistics partners.

Examples may include:

• USPS
• UPS
• FedEx
• Other fulfillment and delivery providers

Advertising and Analytics

We may use advertising and analytics technologies provided by third parties, including:

• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• TikTok Ads
• Other marketing platforms

These services may use cookies and tracking technologies to measure website performance and advertising effectiveness.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Fulfill orders
• Maintain records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

When information is no longer required, it is securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures include:

• SSL encryption
• Secure payment processing
• Restricted access to sensitive information
• Security monitoring systems

While we strive to protect your information, no system can guarantee absolute security.

Children's Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so that we may delete the information promptly.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Accessing personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Requesting a copy of your information
• Opting out of certain marketing communications

To exercise any privacy rights, please contact us using the information provided below.

California Privacy Rights

Residents of California may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

California residents may request information regarding:

• Categories of information collected
• Categories of information disclosed
• Specific information held about them
• Deletion requests
• Correction requests

We will respond to verified requests as required by law.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Business Transfers

If Meiago is involved in a merger, acquisition, sale of assets, restructuring, or similar business transaction, customer information may be transferred as part of that transaction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or operational needs.

Any updates will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Meiago

Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email:
contact@meiago.com

Phone:
+1 (307) 443-5523

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM

We aim to respond to all inquiries within 24 business hours.